Frequently Asked Questions

ItsMyJob.in is a comprehensive service platform designed to help NRIs and individuals manage various tasks in India. We handle everything from document procurement to property management, elder care, medical services, and shopping assistance.

Our services are designed primarily for NRIs (Non-Resident Indians) living abroad who need assistance managing tasks in India. However, anyone in India who needs help with these services can also use our platform.

We primarily operate in Hyderabad, Telangana, but we can coordinate services across major cities in India depending on the specific service requirements. Please contact us to discuss your specific location needs.

We can help with birth certificates, marriage certificates, death certificates, PAN cards, Aadhaar cards, passports, ration cards, and various attestation services including educational certificates and affidavits.

Our property management service includes regular property monitoring, maintenance coordination, tenant management, rent collection, and detailed monthly reports. We act as your on-ground representatives to ensure your property is well-maintained.

Elder care services include professional caregivers, regular health monitoring, medical appointment coordination, medication management, daily activity assistance, companionship, and regular updates to family members.

Yes, we provide medical coordination services including emergency assistance, hospital admissions, doctor consultations, and regular health check-ups. For emergencies, we have 24/7 support available through WhatsApp.

Pricing varies based on the service type, complexity, and duration. We offer both one-time services and monthly packages. Please contact us with your specific requirements for a detailed quote.

We accept various payment methods including bank transfers, UPI, credit/debit cards, and international wire transfers for NRI clients. Payment details will be provided once you request a service.

No, we believe in complete transparency. All costs including government fees, third-party charges, and our service fees will be clearly communicated upfront. You will receive a detailed quote before any work begins.

We take data security very seriously. All personal information is encrypted and stored securely. We follow strict data protection protocols and only authorized team members have access to your information on a need-to-know basis.

As stated in our privacy policy, all personal data is deleted immediately after service completion unless you request us to retain it for future services. We do not share or sell your information to third parties.

Yes, you have the right to request deletion of your personal data at any time. Simply contact us at admin@itsmyjob.in, and we will process your request within 7 business days.

Simply submit a service request through our website or contact us via WhatsApp or email. Our team will review your requirements, provide a quote, and once approved, begin working on your task immediately.

Timeline varies by service type. Simple document requests may take 7-15 days, while property management is ongoing. We provide estimated timelines for each service and keep you updated throughout the process.

We provide regular updates via your preferred communication method - email, WhatsApp, or phone. For ongoing services like property management, you'll receive detailed monthly reports with photos and documentation.

Customer satisfaction is our top priority. If you're not satisfied with our service, please contact us immediately. We will work to resolve any issues and, if necessary, provide a refund according to our refund policy.